Shipping policy
Order Processing time
- After receiving your order confirmation email, orders of 1 to 9 pillows or covers are processed within 3 to 7 business days (excluding weekends and holidays).
- Orders of 10 or more pillows or covers are processed within 2 to 3 business weeks (excluding weekends and holidays) after receiving your order confirmation email, depending on the size of the order.
The Order Processing times are estimates. We will try our best to ship within the estimates provided or sooner, but there may be potential delays due to a high volume of orders and other issues outside our control. If you have a specific deadline, please let us know.
You will receive another notification when your order has shipped.
· Note that the order processing time is different from the shipping time
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Free Shipping: We Offer Free Shipping for all orders over $75
Orders Less than $75: We offer $7 flat rate shipping for the first item in an order and $3 for any additional item to any state within Mailand US.
Shipping option: USPS
Estimated delivery time: 2 to 5 business days
Price: $7 for the first item and $3 for each additional item
International Shipping
We currently do not ship outside the Mainland U.S.
Shipping to P.O. boxes
We ship to P.O Boxes
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us, including a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Click this link and enter your tracking number: Order Tracking
If you haven't received your order within 6 days of receiving your shipping confirmation email, don't hesitate to contact us at hello@shopphionah.com with your name and order number, and we will look into it for you.